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Public Interest Criterion 4020

Is the breach of PIC 4020 on your visa application a result of an innocent mistake? And do you want to appeal the Tribunal’s decision? Let a professional migration lawyer see and handle your case. Schedule a meeting and speak to one of our senior consultants.

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    What is Public Interest Criterion 4020?

    A Public Interest Criterion 4020, or simply PIC 4020, is a legal requirement for most visas in Australia. This includes business visas, student visas, skilled visas, and employer-sponsored visas, among others. In order for a visa application to be granted and approved, the applicant must satisfy the criteria under PIC 4020.

    PIC 4020 simply states that any bogus, misleading, and dishonest information or documents submitted to the Department of Home Affairs (DOHA) or Administrative Appeals Tribunal (AAT) will result in visa refusal and, by extension, a minimum three-year ban in any Australian visa application.

    What Counts as ‘Bogus’ Documents Under PIC 4020?

    The PIC 4020 was designed to uphold the integrity of Australia’s migration system. It aims to prevent applicants from gaining favourable visa application outcomes out of submitting fake documents. If proven that the accused applicant did submit dishonest information in their visa application, it will not only result in refusal but also a ban in applying for any Australian visas in the future.

    A three-year ban may be imposed if the applicant submits bogus documents and misleading information, such as:

    • Fake passport, birth and/or marriage certificates, diploma, etc.
    • A passing English proficiency test result achieved by another who’s not the applicant
    • Altered information about one’s employment history, like changing the job title and lying about years of relevant work experience

    Meanwhile, the ban on visa application could extend up to 10 years if the PIC 4020 violation is about fake identity and/or identity theft. There is no waiver for cases involving fake identities.

    Importance of Seeking Professional Legal Advice

    It might sadden you upon knowing that your visa application is not only refused, but also that it allegedly broke an important Australian immigration law. Here’s why seeking professional legal advice is extremely important for the following reasons:

    Clarity and Understanding

    The PIC 4020 requirement may be full of legal jargon that may be confusing and difficult to understand among non-legal professionals. Immigration law experts can help simplify the terms and make you better understand the guidelines.

    Avoid Costly Mistakes

    Compared to hiring an experienced migration agent, doing it by yourself or relying on someone who’s not a legal professional may actually cost you more in the end. Seek assistance only from an expert with an in-depth expertise in all areas of immigration law.

    Stronger Chances

    If you want to greatly improve your chances of having your visa application accepted/approved, without resorting to unethical practices, a PIC 4020 specialist can provide expert help. They can give best recommendations, ask the right questions to fully understand your case, and serve as your partner in securing your visa and PR dreams.

    Appeals and Waivers

    Despite fulfilling the requirements and submitting the correct documents, you may still experience the heartbreak of a visa rejection. A qualified migration agent could help you submit a persuasive appeal or present your case as deserving of a PIC 4020 waiver. This is provided that your lawyer sees compelling evidence that will support your appeal.

    Need Visa Assistance?

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    How Parish Patience Can Help You With Your PIC 4020 Case

    You will not just get a lawyer to represent you in all your legal steps and processes. We’re invested in your case and fighting for your visa grant. Here’s how we can help you with your PIC 4020 case.

    Eligibility Evaluation


    Evaluating your eligibility is a major and important first step. With a registered migration agent, you can gauge your chances of winning against the PIC 4020 requirement.

    Legal Advice


    After learning more about your case, that’s when we provide expert solutions and advice to give you the best options that’ll help you make a smart legal decision.

    Case Management


    Expect only a highly qualified migration specialist to handle and manage your case. We will make it a personal mission to help you win a visa grant.

    Application Assistance


    We can lodge and process your application or appeal as your proxy and make sure all your documents and forms are completed and submitted on time.

    Keep You In the Know


    Our support doesn’t stop after your application. We’ll keep you updated about any progress and provide ongoing assistance and guidance as needed.

    Plan Your Next Steps


    We are so positive you’re going to get that visa that we’re keen to help you plan your next best steps, whether it’s simply extending your visa or becoming a permanent resident!

    We Can Also Help You With

    Success Stories of 500+ Highly Rated Reviews


    Our customers are always happy to share their thoughts with us.
    Here is what some of them have said!

    Haroon Parvez

    The team at parish Patience Immigration Lawyers were incredibly helpful throughout the application process. Their assistance made our lives so much less stressful and their expertise cleared up any confusion we had. They remained engaged with us the whole time and quickly responded to any questions with thoughtful, detailed answers. Special thanks to Usman Ali and Shan . We highly recommend the team at Parish patience immigration lawyer for anyone considering help regarding any kind of visa .

    W. A.

    Highly recommended lawyers! Extremely professional and reliable service, with outstanding outcomes. A special thanks to Mr Thong and Marlene, for helping us with our difficult case. Not only did they ensure that everything was ready to go, but their professionalism came in favor when we were granted our visa within just under 6 months!

    J P

    Thong and Marlene helped my partner gain permanent residency in Australia. We did the application ourselves but it turned out lots of information we needed to provide was missing. Thong and Marlene picked our case up and helped amend it. I really appreciate their help and guidance and look forward to contacting them again in the future. I am pleased by their efforts and professionalism.

    Alaa Omer

    Successfully handled my case. He had been prompt, caring and very professional in dealing with my case. I am glad to have received very strong support, guidance and service from them. I would highly recommend Parish patience immigration lawyers. I wish the best for their future prospects.

    Jabir Ibna Mohammad

    I’m really thankful for the guidance and assistance I’ve received regarding my Partner visa from Shan and his assistance Asha at Parish Patience. They handled my matter professionally and there were clear instructions from the beginning till end. I got my partner visa 820 granted in less than 7 months, thanks to their knowledge and expertise. I wish them all the best and highly recommend Parish Patience Immigration Lawyers for any sort of immigration matters.

    Consult with an Immigration Expert for Your PIC 4020 Concerns


    Entrust your PIC 4020 and other visa-related concerns only to immigration experts from Parish Patience Immigration Lawyers. We’ve helped countless individuals and businesses have their visas approved in the smoothest processes possible.

    Whether your purpose is travel, work, study, business, or seeking refuge in Australia, our team of accredited lawyers can make obtaining a visa a lot less stressful and exhausting for you, and help you to have a surer pathway to gaining permanent residency.

    Speak to a lawyer today for professional consultation!

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      Frequently Asked Questions (FAQs)


      What is the meaning of PIC 4020?

      Public Interest Criterion (PIC) 4020 is a requirement that most visa applicants need to honour in order to get their visa application approved. PIC 4020 simply states that you must not provide bogus or misleading information in your papers, or your visa will be refused and suffer from ban, fines, and even imprisonment, depending on the severity of your case. 

      When was PIC 4020 introduced?

      First introduced in 2011, PIC 4020 is an integrity measure that aims to avoid fraudulent attempts of obtaining a visa to Australia.

      What are bogus documents for visa?

      Bogus documents are any submitted documents for a visa application that are false and misleading, such as fake passports and birth certificates, and untrue claims about one’s work experience. All of these will result in visa denial, unless proven in an appeal or a request for PIC 4020 waiver to be either a result of a genuine mistake or deserving of reconsideration on compassionate grounds. 

      Can PIC 4020 be waived?

      Yes, PIC 4020 may be waived if there are compassionate and compelling grounds for a waiver. However, this is often difficult to obtain, as you really need to convince a case officer that your visa must be granted, such as that the refusal of your visa may negatively affect an Australian citizen or the country as a whole.

      What is the effect of PIC 4020?

      Failing to meet the requirements set under the Public Interest Criterion 4020 will result in a visa refusal. Apart from that, the applicant who submitted bogus documents may be subjected to a three-year ban on applying for a visa. If it’s related to fake identity, the ban could stretch to over 10 years.

      Parish Patience Immigration Lawyers Sydney
      Parish Patience Immigration Lawyers Sydney
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      Sunny Ray
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      On 13 July, I had an appointment with Mr. Usman and Mr. Billah at their Dhaka branch. I was satisfied with the advice they provided regarding my situation, and I was told to contact Mr. Usman once he returned to Sydney from Dhaka, which was expected to be in early August. On 10 August, I followed up by email, asking Mr. Usman and Mr. Billah CC’d, whether they were still interested in taking on my case. However, from 10 August until now (about 2 months later), I have received no response from Parish Immigration. For anyone considering seeking legal advice from Parish, I would highly recommend confirming upfront whether they are interested in handling your case. Otherwise you’ll be wasting a significant amount of valuable time chasing them. The communication after my initial consultation was extremely confusing. During the consultation, they seemed eager to assist me with my case. However, later they did not respond to my follow up emails or even let me know whether or not they were interested in proceeding with my case
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      Ishtiak Bin Habib
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      I highly recommend Parish Patience Immigration Lawyers. They're professional, knowledgeable, patient and genuinely caring. They take the time to explain everything clearly and provide honest, practical advice throughout the process. What I appreciate most is their dedication, transparency and willingness to help. A trustworthy and approachable team that I wouldn't hesitate to recommend to anyone seeking immigration assistance.
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      Vincent Wang
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      Parish Patience made a long and stressful process feel manageable. Diana, Vicky, Connie and the team were professional, patient, and always clear about what came next, and they responded quickly whenever we had questions. We’re very grateful for their support and would happily recommend them.
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      Bismah Faez
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      I am extremely satisfied with the professional services provided by the team especially Usman Bhai in managing my visa application. Their exceptional professionalism, thorough attention to detail, and comprehensive understanding of the immigration process were evident throughout every stage of the application. They demonstrated outstanding commitment, maintained clear and timely communication, and provided valuable guidance with efficiency and diligence. I sincerely appreciate their expertise, dedication, and meticulous approach, which made the entire process considerably smoother and more reassuring. I would highly recommend their services to anyone seeking reliable, professional, and competent immigration assistance.
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      Sathiyakumar Chandrakumar
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      🌟 Heartfelt Thanks to Mr. Mahalingam Sutharshan (Shan) and His Team! 🇦🇺 I am delighted and truly grateful to have been granted Australian citizenship. My sincere thanks to Shan and his team for their professional guidance, dedicated support, and excellent service throughout this journey. I highly appreciate their assistance and would happily recommend their services to anyone seeking reliable and professional support. Thank you for helping make this milestone possible! 🙏❤️
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      Al Rafi
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      One of the most disappointing experiences I have had when seeking professional legal assistance. My experience with Mahalingam Sutharshan (Shan) was absolutely unacceptable. His arrogant attitude, dismissive manner, and apparent unwillingness to provide advice left me extremely frustrated. When someone approaches a lawyer/agent , they expect professionalism, respect, and proper guidance—not an arrogant attitude that makes them feel as though their concerns are beneath consideration. Unfortunately, I felt that I received none of the professionalism or courtesy I expected. What disappointed me most was his attitude towards someone who was simply seeking legal advice. Basic respect and professional communication should be the bare minimum for anyone working in the legal profession. In my experience, the interaction fell well below that standard. I left the interaction feeling that my time had been wasted and my concerns had not been given proper consideration. A professional title means very little if the person behind it cannot communicate respectfully with people seeking assistance. Based on my personal experience, I would not choose to deal with Mahalingam Sutharshan (Shan) again. This experience has left me with a very negative impression, and I sincerely hope the firm takes complaints about client treatment seriously. People seeking legal help deserve respect, courtesy, and clear communication—not an experience that leaves them feeling dismissed and disrespected.
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      M Numen
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      I am normally very hesitant to write Google reviews, but in this case, I genuinely feel that a review is well deserved. Mr Usman looked after my SC 186 visa application and successfully guided me through the process until my visa was granted. Before meeting Usman, I sought advice from one of the well-known immigration agents on social media. Unfortunately, rather than taking the time to understand my circumstances, they immediately advised me to pursue a student visa. Usman, however, took the time to properly understand my situation and confidently recommended that I proceed with the SC 186 visa application. He not only recommended the right pathway for my circumstances but also remained highly professional throughout the entire process. He consistently kept me updated and ensured that I understood the key information and requirements at every stage of the application. My nomination was approved without receiving any S56 request, which made the process even smoother and less stressful. Usman's advice has not only helped me avoid future stress and significant financial pressure, but it also ultimately allowed me to obtain permanent residency rather than continue paying tuition fees and living with the uncertainty associated with temporary visas. What impressed me most about Usman is his sincerity, honesty, professionalism, experience, and genuine passion for what he does. He truly cares about his clients and uses his knowledge and experience to make a meaningful difference in people's lives. I would like to sincerely thank Usman once again for his guidance, support, and professionalism throughout my journey. I am genuinely grateful for everything you have done for me. May God bless you and your family, Usman. You are truly a gem. 💎
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      Kawser Bhuiyan
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      Parish Patience took care my mother, sisters and all of my family’s visa situation since 2012. After David Bitel passed away he left his amazing lawyers who are not only knowledgeable but also efficient and professional. After many years got my PR sorted by Usman, he was onto it in every single documents and Thanks to Golam as well who always been kind. I’m sure all immigrant knows how difficult these days to get PR, but highly recommend their service who can assist you in all situation.
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      Shovro Sharif
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      I am very happy and grateful to have received my 186 visa. It was a long journey, and I sincerely appreciate the excellent support from Parish Patience Immigration Lawyers. A special thank you to Usman Ali, Senior Associate, and Motasim Billah, Case Manager, for their professionalism, guidance, and continuous support throughout the process. Highly recommended! Thank you again for helping me achieve this important milestone.
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      Lila Benyamna
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      6 years ago I found myself in a very difficult immigration situation where I was risking immigration detention, and Parish Patience were the only light of hope in a nightmare immigration loophole. I had consulted with other lawyers who just took thousands of dollars and were misleading and dishonest. When I met with Thong and his amazing team they welcomed me with the upmost care and provided me with clear explanations and guidance. All throughout the process they were available for any questions and support. They anticipated all possibilities, and completed the work in compliance with the immigration laws and I had zero issues with any of the submissions they’ve done on my behalf. I received a double grant two years ago and I am now awaiting for my citizenship ceremony. Parish Patience provides the reliable and professional service you need. Thank you Thong, Marlene, Zinnia for your incredible work.